What We & Don't Do

Common Repairs

We instruct repairs to common parts of the property e.g. roof, gutters, main water pipes and downpipes. We do not deal with private repairs e.g. leaking pipes within flats, central heating systems and branches into downpipes.

Property Inspections

We carry out a visual inspection of the property, excluding the roof, attic and any area that is hidden or inaccessible, on an annual basis, subject to access on the day of visit. Any minor repairs noted at the time of inspection may be instructed at our discretion. We will instruct a contractor to clean the gutters and inspect the roof area at all properties on an annual basis, except where the majority of owners have indicated that they do not require this service. If co-owners require a full survey of the property, which will incur an additional cost, we will instruct a surveyor once we have obtained the agreement of the majority of owners at the property.

Gardening

We maintain the common garden areas e.g. at the back of tenement properties where requested by the co-owners. We do not maintain front gardens that are the private property of ground floor flats.

Invoicing

Invoices are issued quarterly in arrears and all repairs and services listed on the invoice will have been paid to the various contractors by D & I Scott by the end of the relevant quarter.

Invoices are payable upon receipt and payment methods are listed on the reverse of the invoice. Contractors invoices are available for inspection at our office for a period of 14 days from the issue of our quarterly invoice. Copy invoices or statements will be made available free of charge for a period of up to 2 years. For older invoices, statements or other historical documents a charge of £5.00 + VAT per page will require to be paid to us in advance.